ClosedClosed For Thanksgiving · Mon, Oct 12 (today)
Skip to content
Doggieville MTL logo
FREN
Our story

Our story began with one little dog named Ruby

Doggieville MTL started with a dog mom who wanted the best for her Bichon Frise. Today, a restored 1919 heritage building by the Lachine Canal in Montréal’s Sud-Ouest holds six dog services under one roof, most of them named after our family dogs.

3824 Rue Saint-PatrickBuilt 1919 · Restored by Tatiana Custode · Opened 2019
Tatiana Custode, founder of Doggieville MTL, hugging her Bichon Frise Ruby
Tatiana & Ruby CustodeFounder & CEO
A word from our founder

Doggieville MTL, unleash the happiness!

As a doggie mom, I always want to provide the best for my baby Ruby, but it can get tough. Whether grabbing a coffee with her, finding the ideal nutrition in the city’s outskirts, dropping her off for grooming or daycare… I found myself driving miles to get it all done. And I can only guess I’m not the only one who felt overwhelmed.

On top of that, the winter months make it challenging to have Ruby around given the limited accessibility to the outdoors. Even in the summer, conditions aren’t always ideal, and I felt restricted with where to bring her to socialize.

This is when I recognized the need for an all-in-one doggie complex. This was the very inspiration that ignited us both to open a place that we’ve always dreamed of… DOGGIEVILLE Mtl!

Welcome to this unique space for doggie lovers, you won’t believe it until you see it!
Meet our Managing Director
Parminder Singh, Managing Director of Doggieville MTL, holding three small dogs
Every role along the way
Customer service representativeDaycare supervisorHotel supervisorDog batherWaiterBaristaCookAccountantAdministrative assistantOperations managerManaging Director

My journey with Doggieville MTL began with a shared love for dogs and a strong connection to Tatiana’s vision. Inspired by the love she has for Ruby and the dream that created Doggieville, I knew I wanted to be part of something meaningful.

Over the years, I have had the opportunity to grow through many different roles, from customer service and dog care to operations and management, eventually becoming the Managing Director of Doggieville MTL.

What makes this journey so special is being able to combine my passion for dogs, technology, and business while helping create a place where every dog is cared for with love, attention, and respect.

Doggieville MTL is more than a workplace to me — it is a place I am proud to call home, and I feel incredibly grateful to help bring Tatiana’s dream to life every day.

Parminder SinghManaging Director
Our furry family

Meet the dogs our services are named after

At DOGGIEVILLE Mtl, we’re all about family & doggies. So much so that all our services are named after our family pups. We find it adds to our love for animals and gives our furry kids the recognition they deserve. Check out their stories to find out which service is named after who!

Hallway at Doggieville MTL with framed portraits of Ruby, Lola, Sam, Yoda and Chloe under their names
Ruby, Lola, Sam, Yoda and Chlóe each have their portrait in our hallway.
Ruby, the white Bichon Frise who inspired Ruby Café MTL, resting on a concrete planter beside white flowers
Bichon FriseFamily since December 2005Picky eater
Ruby Café MTL logo
The café is named after her
RUBY CAFE MTL

Ruby

I always imagined myself with a little white furry doggie who would be my partner in crime and follow me on my adventures. In December 2005, my best friend made my dream come true. Ruby was the most beautiful gift I ever received; my beautiful baby came into my life as a Christmas present.

She was as I always imagined her, a beautiful Bichon Frise, white as snow, affectionate, sensitive, playful and with a big belly! She was already five months old and changed my life for the better. I became a dog mom and Ruby taught me what real love is, the meaning of compassion, loyalty and patience, and helped me to find a path in life. Ruby has always been there, through the good and the bad times. Every time I needed a hand, I always found Ruby’s paw.

During so many years, Ruby accompanied my whole family and inspired in them the desire to adopt a furry companion. Now all of them are proud doggie parents and Ruby is part of a lovely pack!

Ruby has always been pretty picky when it comes to food. It has never been easy to satisfy her fine palate. When DOGGIEVILLE Mtl was created, I named our restaurant after her. If Ruby approves the chef’s creations, it means the food meets her high-quality standards. Now Ruby’s Café is delighting doggie parents and furry visitors with a wide variety of nutritious and tasty options.

Why we do it

Our mission & vision

Our mission

Making Dogs happy by providing a fun and enriching experience and giving pet parents peace of mind knowing their beloved furry family members are safe and having a great time.

Our vision

To become leaders in offering the ultimate one-stop solution for doggie lovers by providing an innovative, delightful, caring and unforgettable experience.

Our values

Compassion

We recognize that all doggies come in different sizes and we praise these differences by providing unconditional love as if they were our own.

Harmony

We value the power of community by unifying doggie lovers and their furry friends under one roof.

Accountability

We are committed to meeting the highest standard of social responsibility in protecting all our stakeholders, from our employees to our clients, by fostering a positive impact in how we conduct our business.

Excellence

We value unparalleled quality of customer care, facilities, services and products 24/7, 365 days of the year.

Integrity

We value the trust of our clients by practicing consistent transparency and honesty in all that we do, whether it be caring for our fur guests or communicating with their parents.

“The greatness of a nation and its moral progress can be judged by the way its animals are treated.”
Mohandas K. Gandhi
Our history

From abandoned stables to Doggieville MTL

We have a pretty cool story! DOGGIEVILLE Mtl is located on a Heritage Building built in 1919 and was one of the first concrete-reinforced and steel structure buildings in Montreal. It was an integral part of Crane Canada, a major factory complex on the Lachine Canal.

Doggieville MTL today: the restored red-brick building at 3824 Rue Saint-Patrick with new windows, a rooftop terrace and a landscaped entrance
The 1919 brick building at 3824 Rue Saint-Patrick before the restoration, with boarded windows and graffiti
Before · 2015After · Today

Drag the handle to compare the front of 3824 Rue Saint-Patrick before and after the restoration.

The restoration, stage by stage

01Stage 1 · 1919 – 2015

What was left of the Crane stables

Locations along the canal were considered to be a prime spot for the city’s factories because they could use the canal’s water to power the water wheels used to run their various machine tools.

The building that now houses DOGGIEVILLE Mtl was part of the Crane Canada Co. manufacturing complex that housed the delivery horses that distributed industrial brass and iron plumbing products such as valves and pipes around the city.

In June 2011, a blazing fire destroyed the building at 3824 Saint Patrick. Many people contemplated tearing 3824 down but thanks to several petitions and a desire to keep Montreal’s history, the construction company gave up and removed excavators from the site.

Attic full of debris and graffiti under the old steel roof structure before the restoration
The attic, full of debris
The roof of the building open to the sky, with only the steel trusses left
The roof, open to the sky
Empty upper floor with brick walls covered in graffiti
Upper floor, covered in graffiti
02Stage 2 · 2015 – 2019

Four years of rebuilding, from the ground up

In 2015, Tatiana Custode started the renovation of 3824 St. Patrick, with a remodeling and interior design concept she created herself. Work began on the building’s structure.

The ground floor was cleared down to the soil, the brick walls and concrete columns were kept, and every space was rebuilt around them. The restoration took four years.

Construction worker and loader on the ground floor during the restoration
Structural work on the ground floor
Ground floor with piles of bricks and soil during the restoration
Cleared down to the soil
Concrete column and brick walls on the ground floor during the works
The 1919 columns and brick walls
03Stage 3 · 2019 – today

Reborn on the Lachine Canal

We’re proud to have restored such a historic building for four years but also to have the ability to continue practicing animal care. The new facility provides a contemporary environment while preserving the ambiance and charm of the original building. Traditional elements were reinterpreted along with added features to create an iconic place in the rebirth of the Lachine Canal!

With animal care as our number one priority, DOGGIEVILLE Mtl offers every doggie service under one roof. Whether you’re looking for boarding, daycare, grooming, hydrotherapy or an indoor park, or simply to surprise your pooch with a new toy, DOGGIEVILLE Mtl offers the best in doggie services.

“Heritage is not about creating museums or locking-up buildings in time. The best examples of heritage conservation are those that enable the building to be enjoyed and loved.”
Book a facility tour
1919 – today

The hundred-year timeline

Watercolour illustration of the Doggieville MTL building in Montreal
  1. 1919

    Construction of 3824 St. Patrick

    The building became the stable of the Crane Corp. complex.

  2. 2011

    Fire at Crane Corp.

    A fire destroyed the building located at 3824 St. Patrick, part of the Crane Corp. complex.

  3. 2015

    Renovation of 3824 St. Patrick begins

    Remodeling and interior design concept established and implemented by its founder, Tatiana Custode. Work begins on the building’s structure.

  4. 2019

    Doggieville MTL opens its doors

    Pet parents can “Unleash the happiness” of their four-legged furry babies.

  5. 2026Today

    Still caring for Montreal’s dogs, every day

    25,000+customers served at Doggieville MTL and Ruby Café MTL
    14,000+dogs cared for since we opened

We are your one-stop solution

Six services under one roof at 3824 Rue Saint-Patrick, minutes from Saint-Henri, Griffintown, Verdun and downtown Montreal.

Free parking
Open 7 days a week
50+ cameras & motion sensors
Staff trained in animal first aid & CPR
Superior ventilation & UV filters
Cleaned & disinfected daily

Are you ready to get started?

Visit the Paw Crew, see the suites and meet your dog’s new friends. Tours are by appointment, Tuesday to Friday, 10:00 AM to 4:00 PM.

Already a client? Sign in